frequently asked questions
Not long ago the National Security Council decided that large events involving more than 200 people inside and 400 outside could not go ahead before the end of September. However, trade shows have been covered by a different protocol since 23 July. In late July the Security Council decided to allow trade shows to reopen as of 1 September, subject to a strict application of the trade show protocol, the mandatory wearing of face coverings, and, epidemiological circumstances permitting.
This means that our autumn schedule can go ahead as planned and that we will soon be able to welcome our trade show organisers, exhibitors, partners, suppliers and visitors.
For all the latest developments, please see the frequently asked questions below:
While trade fairs (like corporate events, staff parties, team building events, festivals, street parties, seminars, private functions, etc.) are part and parcel of the much larger events industry, there are several fundamental differences. Trade shows are not mass events (at which large numbers of people crowd together) and they are easily controllable through mandatory registration, time slots, one-way systems, and so on.
This is why, on 23 July, the Security Council decided to list trade fairs not as ‘gatherings’, but as ‘businesses and associations offering consumer goods or services’, much like shopping centres, large commercial outlets and markets.
We are absolutely certain that the events sector is going to help relaunch the economy.
Due to the corona crisis, large capacity events are still impossible, but we are not holding back! Our event locations do everything in their power to create the cleanest and safest place. Just because mass events can no longer take place, it doesn’t mean other activities can’t be organised at our location.
Just think of:
- Retail activities (clothing outlets, flea markets…)
- Sports events
- Cultural activities (exhibitions, seated performances…)
- Seminars and conferences in our Meeting Center
- Education and training (taking exams, teaching, workshops…)
- Outdoor recreation (open air cinema, driving lessons…)
Or did you have another innovative idea? Discuss it with our teams and we will look at it together!
Naturally, we ensure that the imposed prevention rules per industry are always complied with. You can find an overview of the different protocols here.
We view the health of our employees, visitors, exhibitors, organisers and indeed anyone else who is involved in the organisation of a trade fair and/or event as a matter of prime concern. To stress the importance of this, we have entered into partnership with SGS, a company with an international reputation for safety and safety monitoring. More specifically, this partnership involves regular event location audits to guarantee the perfect application of our safety and hygiene protocols. In addition to setting up this partnership, we have worked hard on many other safety measures for our trade shows, events and Easyfairs locations. We have set out the results of our efforts in the scheme below.
Each and every organiser will be required to abide by the regulations and guidance set out in the trade show protocol or C-ERM model.
- Trade shows: trade shows (in permanent exhibition halls) may take place as of 1 September (public health situation permitting) under the relevant trade protocol (guidance on the reopening of retail outlets). The protocol requires our industry to apply its own, very strict safety conditions as a means to ensure that our trade shows offer a safe meeting place for employees, exhibitors, visitors and all parties concerned.
- Events: a COVID Event Risk Model has been developed in collaboration with science experts, specialist researchers and the Alliance of Belgian Event Federations. The model allows us to assign a COVID safety risk to any event. The level of risk is indicated by a green, orange or red label. We will incorporate the exercise at our own events and locations, and we will strongly recommend all organisers to scan their events. If the result is not green, our internal experts will be able to identify any additional measures needed to make the event COVID-secure.
Yes, any changes we make will take account of the government guidance for the catering industry. The existing coronavirus measures will also apply, such as 1.5 metre distancing at the counter. The distances will be clearly marked, as they are in the supermarkets and other stores. We will also switch to 100% cashless payment.
We are still easy to reach, even though our staff are part-time now that so many events have been postponed or cancelled. Please feel free to get in touch through the form below or by calling or emailing us with your questions. We are glad to help!
The event industry has been hit hard. But we will rise. Because that’s what we do. #staystrong
Our commitment to your safety
Your safety has always been one of our top priorities, and now more than ever. Our events and venues are doing everything to be the cleanest and safest places to meet and do business.
Cleaning and hygiene
All surfaces during events will be treated with hospital-grade disinfectants. The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.
Hand sanitiser stations will be available everywhere on the exhibition floor and in common areas such as seminar theatres. Please make good use of them! Disposable gloves will be available.
Food & drinks
You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, to eliminate the risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.
To protect your personal health and safety, we only accept cashless payments at Antwerp Expo.
Easyfairs has entered into a partnership with SGS, the world’s leading inspection, verification, testing and certification company. Concret, they will develop a control and monitoring program to ensure the enhanced safety, hygiene and disinfection protocols on the events and in the venues.
Personal protection & detection
Face masks are obliged
Visitors, exhibitors and organisers must wear a mouth mask at trade fairs and salons (also during construction and dismantling). We recommend that you always bring your own.
Plexiglass shields will be installed at registration desks, information points, catering points and all counters staffed by team members throughout the event floor.
Crowd density standards
To ensure appropriate physical distancing, we will monitor the number of people attending our event locations, in accordance with local government guidelines.
We kindly request that you maintain a distance of at least 1.5 metres from other people. Clear signage and floor stickers will help you respect this distance.
Elbow bumps replace handshakes!
Handshakes are “on hold” for the time being! We know this is tough, as a handshake is the natural form of business greeting. We suggest you greet with an elbow bump. As long as the greeting is without physical contact … feel free to use your own style.
We recommend to register online before every event, as registration onsite is not possible. You can either print out your admission voucher, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations.
One-way only aisles
One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.
On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.
Maximum capacity in conference rooms
Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive early. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.
Stay home if you feel ill
Finally, as much as we want to see you at our events, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.